January 29th 9 am PST
11 am CST | 12 pm EST| 5 PM UK
Customer Journey Blueprint
Design the journey that decisions actually move through.
Live working session
Limited to 10 seats £99 to attend
Design the journey
Most businesses grow by adding tactics.
We design the path decisions actually move through.
Expose the breaks
Where trust stalls.
Where momentum leaks.
Create control
Clarity replaces guesswork.
Systems replace heroics.
Live working session
A working session for operators, not spectators
This is not a webinar.
It’s a facilitated working session where we map the real
customer journey behind your business.
We’ll look at:
- Where decisions actually happen
- Where trust breaks
- Why conversion stalls even when the system looks right
This is the same strategic work I normally deliver for £5,000
IInvestment: £99
30+
Years Experience
Designing customer journeys that scale
200+
Businesses
Mapped, optimised & Systemised
54
Check Points
Considered in every journey we design
000s
Automations Built behind real-world operations
How the mapping works
A look at the method we’ll use live
This short walkthrough shows how we map customer journeys in practice.
It’s not a pitch.
It’s not a training video.
It’s a look at the thinking behind the work we’ll do together live.
Watching this is optional.
If you’re ready, you don’t need it.
Live working session
90-minute facilitated live session (No Recording)
Small group (max 10 people)
Active participation expected
Customer Journey Diagram Template
The same diagram framework I use with private clients
We complete it together on the call
You leave with a working map for your business
Private community access
Access to the Customer Journey Blueprint community
Space to share, reflect, and continue the work
For participants only
Office
hours calls
Follow-up office hours sessions
Bring questions from your map
Pressure-test decisions before implementation
Facilitated by
Lisa Catto
I design and map customer journeys for service businesses that want scale without chaos.
This is the same strategic work I normally deliver for £5,000+ adapted here for a small, live group.
I’ll be facilitating the session personally.
What Happens Next?
You register and confirm your seat via the calendar
You receive joining details and access instructions
You attend the live working session
You complete your customer journey map live
You continue the work inside the private community and office hours